@import url('https://fonts.googleapis.com/css2?family=DM+Sans:opsz,wght@9..40,400;9..40,500;9..40,600;9..40,700&display=swap');#picochat-widget-root,#picochat-widget-root *,#picochat-widget-root *:before,#picochat-widget-root *:after{box-sizing:border-box !important;border:none !important;outline:none !important;font-family:'DM Sans',-apple-system,BlinkMacSystemFont,'Segoe UI',system-ui,sans-serif !important;-webkit-font-smoothing:antialiased !important;text-decoration:none !important;letter-spacing:normal !important;text-transform:none !important}#picochat-widget-root{font-size:15px !important;line-height:1.5 !important;color:#1a1a2e !important;--pc:#6c5ce7;--pc-dark:#5a4bd1;--pc-bg:#fff;--pc-surface:#f0f1f5;--pc-text:#1a1a2e;--pc-dim:#6b7280;--pc-border:#e0e2e8}#picochat-widget-root .picochat-launcher{position:fixed !important;bottom:24px !important;z-index:999998 !important;width:64px !important;height:64px !important;border-radius:50% !important;background:var(--pc) !important;cursor:pointer !important;box-shadow:0 4px 20px rgba(0,0,0,.2) !important;display:flex !important;align-items:center !important;justify-content:center !important;transition:transform .2s ease,box-shadow .2s ease !important;-webkit-tap-highlight-color:transparent !important;touch-action:manipulation !important;user-select:none !important;padding:0 !important}#picochat-widget-root .picochat-launcher:hover{transform:scale(1.08) !important;box-shadow:0 6px 28px rgba(0,0,0,.25) !important}#picochat-widget-root .picochat-launcher:active{transform:scale(.95) !important}#picochat-widget-root .picochat-launcher.right{right:24px !important}#picochat-widget-root .picochat-launcher.left{left:24px !important}#picochat-widget-root .picochat-launcher svg{width:28px !important;height:28px !important;fill:#fff !important;pointer-events:none !important}#picochat-widget-root .picochat-badge{position:absolute !important;top:-4px !important;right:-4px !important;background:#ef4444 !important;color:#fff !important;font-size:12px !important;font-weight:700 !important;min-width:22px !important;height:22px !important;border-radius:11px !important;display:flex !important;align-items:center !important;justify-content:center !important;padding:0 6px !important;border:2px solid #fff !important;pointer-events:none !important;line-height:1 !important}#picochat-widget-root .picochat-preview-bubble{position:fixed !important;bottom:96px !important;z-index:999997 !important;max-width:280px !important;background:var(--pc-bg) !important;border-radius:16px 16px 4px !important;box-shadow:0 6px 24px rgba(0,0,0,.12) !important;padding:14px 18px !important;cursor:pointer !important;animation:picochat-slide-up .3s ease !important;border:1px solid var(--pc-border) !important}#picochat-widget-root .picochat-preview-bubble.right{right:24px !important}#picochat-widget-root .picochat-preview-bubble.left{left:24px !important}#picochat-widget-root .pb-name{font-size:12px !important;font-weight:700 !important;color:var(--pc) !important;margin-bottom:3px !important}#picochat-widget-root .pb-text{font-size:14px !important;color:var(--pc-text) !important;line-height:1.4 !important;display:-webkit-box !important;-webkit-line-clamp:2 !important;-webkit-box-orient:vertical !important;overflow:hidden !important}#picochat-widget-root .pb-close{position:absolute !important;top:-8px !important;right:-8px !important;width:22px !important;height:22px !important;border-radius:50% !important;background:#333 !important;color:#fff !important;border:2px solid #fff !important;font-size:12px !important;cursor:pointer !important;display:flex !important;align-items:center !important;justify-content:center !important;line-height:1 !important;padding:0 !important}@keyframes picochat-slide-up{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}#picochat-widget-root .picochat-greeting{position:fixed !important;bottom:28px !important;z-index:999997 !important;background:var(--pc-bg) !important;border-radius:20px !important;box-shadow:0 4px 20px rgba(0,0,0,.12) !important;padding:10px 38px 10px 16px !important;cursor:pointer !important;animation:picochat-greeting-in .4s ease !important;border:1px solid var(--pc-border) !important;max-width:240px !important;white-space:nowrap !important}#picochat-widget-root .picochat-greeting.right{right:88px !important}#picochat-widget-root .picochat-greeting.left{left:88px !important}#picochat-widget-root .picochat-greeting-text{font-size:14px !important;color:var(--pc-text) !important;font-weight:500 !important;line-height:1.3 !important}#picochat-widget-root .picochat-greeting-close{position:absolute !important;top:50% !important;right:8px !important;transform:translateY(-50%) !important;width:20px !important;height:20px !important;border-radius:50% !important;background:0 0 !important;color:var(--pc-text-dim,#999) !important;font-size:14px !important;cursor:pointer !important;display:flex !important;align-items:center !important;justify-content:center !important;line-height:1 !important;padding:0 !important;transition:background .15s !important}#picochat-widget-root .picochat-greeting-close:hover{background:rgba(128,128,128,.15) !important}@keyframes picochat-greeting-in{0%{opacity:0;transform:translateX(20px) scale(.9)}100%{opacity:1;transform:translateX(0) scale(1)}}#picochat-widget-root .picochat-window{position:fixed !important;bottom:100px !important;z-index:999999 !important;width:400px !important;max-width:calc(100vw - 32px) !important;height:580px !important;max-height:calc(100vh - 140px) !important;background:var(--pc-bg) !important;border-radius:20px !important;box-shadow:0 12px 40px rgba(0,0,0,.12),0 4px 12px rgba(0,0,0,.06) !important;display:flex !important;flex-direction:column !important;overflow:hidden !important;opacity:0 !important;transform:translateY(16px) scale(.96) !important;pointer-events:none !important;transition:opacity .25s ease,transform .25s ease !important}#picochat-widget-root .picochat-window.visible{opacity:1 !important;transform:translateY(0) scale(1) !important;pointer-events:all !important}#picochat-widget-root .picochat-window.right{right:24px !important}#picochat-widget-root .picochat-window.left{left:24px !important}#picochat-widget-root .picochat-header{background:var(--pc) !important;color:#fff !important;padding:20px 22px !important;flex-shrink:0 !important}#picochat-widget-root .picochat-header h3{font-size:18px !important;font-weight:700 !important;color:#fff !important;margin-bottom:2px !important;line-height:1.3 !important;letter-spacing:-.2px !important}#picochat-widget-root .picochat-header p{font-size:13px !important;opacity:.85 !important;font-weight:400 !important;color:#fff !important;line-height:1.4 !important}#picochat-widget-root .picochat-prechat{flex:1 !important;display:flex !important;flex-direction:column !important;align-items:center !important;justify-content:center !important;padding:32px 24px !important;gap:12px !important;background:var(--pc-bg) !important}#picochat-widget-root .prechat-icon{font-size:44px !important;margin-bottom:2px !important;line-height:1.2 !important}#picochat-widget-root .prechat-desc{text-align:center !important;color:var(--pc-dim) !important;margin-bottom:8px !important;font-size:14px !important;line-height:1.5 !important}#picochat-widget-root .picochat-prechat label{font-size:13px !important;font-weight:600 !important;color:var(--pc-text) !important;width:100% !important;display:flex !important;flex-direction:column !important;gap:5px !important}#picochat-widget-root .picochat-prechat input[type=text],#picochat-widget-root .picochat-prechat input[type=email]{width:100% !important;padding:12px 14px !important;border:1.5px solid var(--pc-border) !important;border-radius:12px !important;font-size:14.5px !important;background:var(--pc-bg) !important;color:var(--pc-text) !important;transition:border-color .2s,box-shadow .2s !important;height:auto !important}#picochat-widget-root .picochat-prechat input:focus{border-color:var(--pc) !important;box-shadow:0 0 0 3px rgba(108,92,231,.1) !important}#picochat-widget-root .picochat-prechat input::placeholder{color:#b8b8c8 !important}#picochat-widget-root .picochat-prechat button,#picochat-widget-root #picochat-start-btn{width:100% !important;padding:13px !important;background:var(--pc) !important;color:#fff !important;border-radius:12px !important;font-size:15px !important;font-weight:700 !important;cursor:pointer !important;margin-top:4px !important;transition:background .2s !important;line-height:1.4 !important}#picochat-widget-root .picochat-prechat button:hover{background:var(--pc-dark) !important}#picochat-widget-root .picochat-messages{flex:1 1 0% !important;min-height:0 !important;overflow-y:auto !important;padding:20px 16px !important;display:flex !important;flex-direction:column !important;gap:10px !important;scroll-behavior:smooth !important;-webkit-overflow-scrolling:touch !important;background:var(--pc-bg) !important}#picochat-widget-root .picochat-messages::-webkit-scrollbar{width:4px}#picochat-widget-root .picochat-messages::-webkit-scrollbar-thumb{background:#d1d5db;border-radius:2px}#picochat-widget-root .picochat-msg{max-width:82% !important;padding:12px 16px 10px !important;border-radius:14px !important;font-size:14.5px !important;line-height:1.5 !important;word-wrap:break-word !important;overflow-wrap:break-word !important;overflow:hidden !important;position:relative !important;animation:picochat-fadein .2s ease !important;display:block !important;width:auto !important;height:auto !important;min-width:0 !important;min-height:0 !important;flex-shrink:0 !important;background:var(--pc-surface) !important;color:var(--pc-text) !important}@keyframes picochat-fadein{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}#picochat-widget-root .picochat-msg.visitor{background:var(--pc) !important;color:#fff !important;align-self:flex-end !important;border-bottom-right-radius:4px !important;border:none !important}#picochat-widget-root .picochat-msg.agent{background:var(--pc-surface) !important;color:var(--pc-text) !important;align-self:flex-start !important;border-bottom-left-radius:4px !important;border:1px solid var(--pc-border) !important}#picochat-widget-root .picochat-msg .sender-name{font-size:11px !important;font-weight:700 !important;opacity:.7 !important;margin-bottom:2px !important;display:block !important;padding:0 !important;line-height:1.3 !important}#picochat-widget-root .picochat-msg>div{font-size:14.5px !important;line-height:1.5 !important}#picochat-widget-root .picochat-msg .msg-time{font-size:10.5px !important;opacity:.5 !important;margin-top:4px !important;padding:0 !important;display:flex !important;align-items:center !important;gap:4px !important;white-space:nowrap !important;line-height:1.3 !important}#picochat-widget-root .picochat-msg.visitor .msg-time{justify-content:flex-end !important}#picochat-widget-root .picochat-read-receipt{display:inline-flex !important;align-items:center !important;flex-shrink:0 !important}#picochat-widget-root .picochat-read-receipt svg{width:14px !important;height:14px !important}#picochat-widget-root .picochat-msg.system{background:0 0 !important;color:var(--pc-dim) !important;font-size:12.5px !important;text-align:center !important;align-self:center !important;max-width:100% !important;padding:8px !important;border:none !important}#picochat-widget-root .picochat-msg-image{max-width:100% !important;width:100% !important;border-radius:10px !important;cursor:pointer !important;display:block !important;margin-top:6px !important;height:auto !important}#picochat-widget-root .picochat-msg-file{display:flex !important;align-items:center !important;gap:8px !important;padding:8px 12px !important;background:rgba(255,255,255,.15) !important;border-radius:8px !important;margin-top:6px !important;text-decoration:none !important;color:inherit !important}#picochat-widget-root .picochat-msg.agent .picochat-msg-file{background:rgba(0,0,0,.05) !important}#picochat-widget-root .picochat-msg a{text-decoration:underline !important}#picochat-widget-root .file-icon{font-size:18px !important;flex-shrink:0 !important;line-height:1.2 !important}#picochat-widget-root .file-info{min-width:0 !important}#picochat-widget-root .file-name{font-size:13px !important;font-weight:600 !important;white-space:nowrap !important;overflow:hidden !important;text-overflow:ellipsis !important}#picochat-widget-root .file-size{font-size:11px !important;opacity:.7 !important}#picochat-widget-root .picochat-typing{padding:4px 18px 6px !important;font-size:12.5px !important;color:var(--pc-dim) !important;font-style:italic !important;display:none !important;min-height:0 !important;flex-shrink:0 !important;background:var(--pc-bg) !important}#picochat-widget-root .picochat-typing.visible{display:block !important;min-height:24px !important}#picochat-widget-root .picochat-typing-dots{display:inline-flex !important;gap:3px !important;margin-left:4px !important;vertical-align:middle !important}#picochat-widget-root .picochat-typing-dots span{width:4px !important;height:4px !important;background:var(--pc-dim) !important;border-radius:50% !important;animation:picochat-bounce 1.2s infinite !important;display:inline-block !important;padding:0 !important;margin:0 !important}#picochat-widget-root .picochat-typing-dots span:nth-child(2){animation-delay:.2s !important}#picochat-widget-root .picochat-typing-dots span:nth-child(3){animation-delay:.4s !important}@keyframes picochat-bounce{0%,80%,100%{transform:translateY(0)}40%{transform:translateY(-4px)}}#picochat-widget-root .picochat-input-area{padding:12px 14px !important;border-top:1px solid var(--pc-border) !important;display:flex !important;align-items:center !important;gap:8px !important;flex-shrink:0 !important;background:var(--pc-bg) !important}#picochat-widget-root .picochat-input-area textarea{flex:1 !important;border:1.5px solid var(--pc-border) !important;border-radius:22px !important;padding:10px 16px !important;font-size:14px !important;line-height:1.4 !important;resize:none !important;max-height:96px !important;min-height:42px !important;height:42px !important;background:var(--pc-bg) !important;color:var(--pc-text) !important;transition:border-color .2s !important;-webkit-appearance:none !important;width:auto !important}#picochat-widget-root .picochat-input-area textarea:focus{border-color:var(--pc) !important}#picochat-widget-root .picochat-input-area textarea::placeholder{color:#b0b0c0 !important}#picochat-widget-root .picochat-input-area button{width:42px !important;height:42px !important;min-width:42px !important;min-height:42px !important;border-radius:50% !important;cursor:pointer !important;display:flex !important;align-items:center !important;justify-content:center !important;flex-shrink:0 !important;transition:background .2s,transform .1s !important;padding:0 !important}#picochat-widget-root .picochat-input-area button:active{transform:scale(.9) !important}#picochat-widget-root .picochat-btn-attach{background:var(--pc-surface) !important;border:1.5px solid var(--pc-border) !important}#picochat-widget-root .picochat-btn-attach:hover{background:var(--pc-border) !important}#picochat-widget-root .picochat-btn-attach svg{width:18px !important;height:18px !important;fill:var(--pc-dim) !important;pointer-events:none !important}#picochat-widget-root .picochat-btn-send{background:var(--pc) !important}#picochat-widget-root .picochat-btn-send:hover{background:var(--pc-dark) !important}#picochat-widget-root .picochat-btn-send svg{width:18px !important;height:18px !important;fill:#fff !important;pointer-events:none !important}#picochat-widget-root .picochat-file-preview{display:none !important;padding:10px 14px !important;background:var(--pc-surface) !important;border-top:1px solid var(--pc-border) !important;align-items:center !important;gap:10px !important;flex-shrink:0 !important}#picochat-widget-root .picochat-file-preview.visible{display:flex !important}#picochat-widget-root .picochat-file-preview img{width:40px !important;height:40px !important;border-radius:6px !important;object-fit:cover !important}#picochat-widget-root .preview-info{flex:1 !important;min-width:0 !important}#picochat-widget-root .preview-name{font-size:13px !important;font-weight:600 !important;white-space:nowrap !important;overflow:hidden !important;text-overflow:ellipsis !important;color:var(--pc-text) !important}#picochat-widget-root .preview-size{font-size:11px !important;color:var(--pc-dim) !important}#picochat-widget-root .preview-remove{width:28px !important;height:28px !important;min-width:28px !important;border-radius:50% !important;background:rgba(0,0,0,.08) !important;cursor:pointer !important;display:flex !important;align-items:center !important;justify-content:center !important;flex-shrink:0 !important;font-size:14px !important;color:var(--pc-dim) !important;padding:0 !important}#picochat-widget-root .preview-remove:hover{background:rgba(239,68,68,.15) !important;color:#ef4444 !important}#picochat-widget-root .picochat-powered{text-align:center !important;padding:6px !important;font-size:10.5px !important;color:var(--pc-dim) !important;background:var(--pc-bg) !important;border-top:1px solid var(--pc-border) !important;flex-shrink:0 !important;line-height:1.4 !important}#picochat-widget-root .picochat-powered a{color:var(--pc) !important;text-decoration:none !important;font-weight:600 !important}@media (max-width:480px){#picochat-widget-root .picochat-window{width:calc(100vw - 24px) !important;max-width:calc(100vw - 24px) !important;height:70vh !important;height:70dvh !important;max-height:70vh !important;max-height:70dvh !important;bottom:96px !important;right:12px !important;left:12px !important;border-radius:18px !important}#picochat-widget-root .picochat-launcher{bottom:20px !important;width:58px !important;height:58px !important}#picochat-widget-root .picochat-launcher.right{right:18px !important}#picochat-widget-root .picochat-launcher.left{left:18px !important}#picochat-widget-root .picochat-preview-bubble{bottom:88px !important;max-width:calc(100vw - 80px) !important;right:18px !important;left:auto !important}#picochat-widget-root .picochat-greeting{bottom:24px !important;max-width:calc(100vw - 110px) !important}#picochat-widget-root .picochat-greeting.right{right:84px !important}#picochat-widget-root .picochat-greeting.left{left:84px !important}#picochat-widget-root .picochat-header{padding:16px 18px !important}#picochat-widget-root .picochat-header h3{font-size:16px !important}#picochat-widget-root .picochat-prechat{padding:24px 18px !important}#picochat-widget-root .picochat-messages{padding:16px 12px !important}#picochat-widget-root .picochat-input-area{padding:10px !important}}